What makes these songs special?

Each song is uniquely crafted using your personal stories, memories, and details. No two songs are ever the same — your song is truly one-of-a-kind.

How long does it take to receive the song?

Standard delivery is within 24 hours. We also offer rush delivery options for those who need their song sooner.

What genres are available?

We offer a wide range of genres including Pop, Country, Rock, R&B, Jazz, Acoustic, Hip-Hop, Indie, Latin, K-Pop, EDM, Worship, Reggaeton, and Lullaby.

How will I receive the finished song?

Your completed song will be delivered directly to your email with a link to stream and download your audio.

Can I request changes to my song?

Yes! We offer one complimentary remake if you're not fully satisfied with your song.

What exactly do I get, and how is it delivered?

Your order is a digital product — a custom-made song created just for you. There's nothing physical to ship. As soon as your song is ready, we deliver it straight to your email, with a private link to stream and download it anytime.

Refund Policy

Last Updated: October 6, 2026

This page summarizes our refund policy for purchases made on SelectedSongs (selected-songs.com). The full policy is set out in Section 9 of our Terms of Service, which are in English. For the Song Plan (our recurring subscription), Sections 8 and 9 of the Terms apply, and if anything on this page differs from them, the Terms control, subject to mandatory consumer law.

1. General Rule: All Sales Are Final

SelectedSongs delivers personalized digital products (custom AI-assisted songs) that are created specifically for you and are not resaleable. Because of the personalized, digital nature of our products:

All sales are final once song generation begins
We do not offer refunds for completed songs that have been delivered, unless such refund rights are required under applicable law
Our Satisfaction Guarantee (below) provides a free remake as the remedy for dissatisfaction, not a refund

Song Plan. Cancelling your Song Plan stops future charges, and the plan ends at the end of the period you have already paid for. Periods you have already paid for are not refunded, except where the law requires it. See Sections 8 and 9 of the Terms of Service.

2. Satisfaction Guarantee — Free Remake

If you are not satisfied with the creative output of your song, you may request one free remake within 14 days of delivery by replying to your delivery email or contacting info@selected-songs.com. Please describe what you would like adjusted (mood, style, lyrics, vocal style, etc.) and we will produce a new version at no charge.

The free remake is your sole and exclusive remedy for dissatisfaction with the creative output of your order. No refunds will be issued for subjective dissatisfaction with the song's style, sound, or creative interpretation.

3. Limited Refund Exceptions

Refunds may be considered only in the following limited circumstances:

Technical failure: If we are unable to generate or deliver your song due to a technical issue on our end that we cannot resolve.
Duplicate charges: If you were incorrectly charged multiple times for the same order.
Rush delivery fee: If you purchased Rush delivery and your order is delivered no faster than a standard order would have been delivered, or a technical failure causes a delay beyond the estimated rush delivery timeframe, you may request a refund of the rush delivery fee.

To request a refund under these exceptions, contact info@selected-songs.com with your order email and a description of the issue. We respond to refund requests within 24–48 hours.

4. EU & UK — Right of Withdrawal

If you are a consumer in the European Economic Area (EEA), United Kingdom, or Switzerland, you normally have a 14-day right to withdraw from online purchases under the Consumer Rights Directive (2011/83/EU) or equivalent UK legislation.

Because our Service delivers personalized digital content, we begin creating your song as soon as your payment is confirmed. You lose your right of withdrawal for a song only if you expressly asked us to begin creating and supplying it during the 14-day period, acknowledged that you lose your right of withdrawal once we start supplying it, and we confirmed this to you in writing (including by email). Otherwise, you keep your 14-day right of withdrawal.

If song generation has not yet begun, you may exercise your right of withdrawal by contacting info@selected-songs.com within 14 days of your purchase, and you will receive a full refund.

5. Brazil — Consumer Defense Code (CDC)

If you are a consumer in Brazil, you have the right to withdraw from online purchases within 7 days of purchase under Article 49 of the Consumer Defense Code (CDC), regardless of whether generation has begun. If you exercise this right within 7 days, you will receive a full refund. Nothing in this refund policy limits any rights you may have under Brazilian consumer protection law for defective products or services.

6. Australia — Consumer Guarantees

If you are an Australian consumer, our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010). Nothing in this refund policy limits or excludes any consumer guarantee or any right or remedy you may have under the Australian Consumer Law for a failure to comply with a consumer guarantee.

7. Other Jurisdictions

If you are a consumer in Mexico, Colombia, Argentina, Chile, or any other jurisdiction with mandatory consumer protection laws, nothing in this refund policy limits any non-waivable rights you may have under the applicable consumer protection laws of your country of residence.

8. How to Request a Refund or Remake

Email info@selected-songs.com from the email address you used to place the order. Include your order email, the approximate date of purchase, and a brief description of the issue (technical failure, duplicate charge, or remake request). We respond within 24–48 hours.